:root{
  --bg:#f5f7fb; --panel:#ffffff; --ink:#0f172a; --ink-2:#334155; --muted:#64748b; --line:#e2e8f0; --line-2:#eef2f7;
  --brand:#5b4cf0; --brand-2:#7c6cff; --brand-soft:#eeecff; --ok:#059669; --ok-soft:#dcfce7; --warn:#d97706; --warn-soft:#fef3c7;
  --bad:#dc2626; --bad-soft:#fee2e2; --info:#0284c7; --info-soft:#e0f2fe;
  --side:#0b1020; --side-2:#141a2e; --side-ink:#c7cde0;
  --r:14px; --shadow:0 1px 2px rgba(15,23,42,.05),0 8px 24px rgba(15,23,42,.05);
  --font:'Inter',system-ui,-apple-system,'Segoe UI',Roboto,sans-serif;
}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{font-family:var(--font);background:var(--bg);color:var(--ink);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased}
a{color:var(--brand);text-decoration:none}
button,input,select,textarea{font:inherit;color:inherit}
h1,h2,h3,h4{margin:0;letter-spacing:-.01em}
.muted{color:var(--muted)} .small{font-size:12px} .mono{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:12.5px}
.row{display:flex;gap:12px;align-items:center} .row.wrap{flex-wrap:wrap} .spacer{flex:1}
.grid{display:grid;gap:16px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))} .g3{grid-template-columns:repeat(3,minmax(0,1fr))} .g4{grid-template-columns:repeat(4,minmax(0,1fr))} .g6{grid-template-columns:repeat(6,minmax(0,1fr))}
@media (max-width:1100px){.g6{grid-template-columns:repeat(3,1fr)}.g4{grid-template-columns:repeat(2,1fr)}}
@media (max-width:760px){.g2,.g3,.g4,.g6{grid-template-columns:1fr 1fr}}
@media (max-width:480px){.g2,.g3{grid-template-columns:1fr}}

/* layout */
.shell{display:grid;grid-template-columns:248px 1fr;min-height:100vh}
.side{background:var(--side);color:var(--side-ink);padding:18px 14px;display:flex;flex-direction:column;gap:6px;position:sticky;top:0;height:100vh;overflow:auto}
.brand{display:flex;align-items:center;gap:10px;padding:6px 8px 18px;color:#fff}
.brand-mark{width:34px;height:34px;border-radius:10px;background:linear-gradient(135deg,var(--brand),#22d3ee);display:grid;place-items:center;font-weight:800;color:#fff;box-shadow:0 6px 18px rgba(91,76,240,.45)}
.brand b{font-size:15px;letter-spacing:.02em} .brand small{display:block;font-size:11px;color:#8b93ad;font-weight:500}
.side .sec{font-size:10.5px;text-transform:uppercase;letter-spacing:.12em;color:#6b7392;padding:14px 10px 6px}
.nav{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:10px;color:var(--side-ink);font-weight:500;cursor:pointer}
.nav:hover{background:var(--side-2);color:#fff}
.nav.on{background:linear-gradient(90deg,rgba(91,76,240,.35),rgba(91,76,240,.08));color:#fff;box-shadow:inset 2px 0 0 var(--brand-2)}
.nav .ico{width:20px;text-align:center;opacity:.9}
.nav .count{margin-left:auto;background:var(--bad);color:#fff;font-size:11px;border-radius:999px;padding:0 7px;font-weight:700}
.client-pill{margin:4px 4px 8px;padding:10px 12px;border-radius:12px;background:var(--side-2);display:flex;gap:10px;align-items:center;color:#fff}
.client-pill .av{width:30px;height:30px;border-radius:9px;display:grid;place-items:center;font-size:16px}
.client-pill small{display:block;color:#8b93ad;font-size:11px}
.side-foot{margin-top:auto;padding:10px;border-top:1px solid #1d2440;font-size:12px;color:#8b93ad}
.main{min-width:0}
.top{height:64px;display:flex;align-items:center;gap:12px;padding:0 28px;border-bottom:1px solid var(--line);background:rgba(255,255,255,.8);backdrop-filter:blur(8px);position:sticky;top:0;z-index:5}
.top h1{font-size:18px}
.page{padding:24px 28px 60px;max-width:1400px}
.burger{display:none;border:0;background:none;font-size:22px;cursor:pointer}
@media (max-width:900px){
  .shell{grid-template-columns:1fr}
  .side{position:fixed;left:0;top:0;bottom:0;width:260px;z-index:30;transform:translateX(-100%);transition:transform .2s}
  .side.open{transform:none;box-shadow:0 0 0 100vmax rgba(0,0,0,.4)}
  .burger{display:block}
  .page{padding:16px 16px 60px} .top{padding:0 16px}
}

/* cards */
.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow)}
.card-h{display:flex;align-items:center;gap:10px;padding:16px 18px;border-bottom:1px solid var(--line-2)}
.card-h h3{font-size:14.5px}
.card-b{padding:18px}
.kpi{padding:16px 18px}
.kpi .lbl{font-size:12px;color:var(--muted);font-weight:500;display:flex;gap:6px;align-items:center}
.kpi .val{font-size:26px;font-weight:700;margin-top:4px;letter-spacing:-.02em}
.kpi .sub{font-size:12px;color:var(--muted)}
.bar{height:6px;background:var(--line-2);border-radius:99px;overflow:hidden;margin-top:8px}
.bar>i{display:block;height:100%;background:linear-gradient(90deg,var(--brand),var(--brand-2));border-radius:99px}

/* controls */
.btn{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--line);background:#fff;padding:8px 14px;border-radius:10px;font-weight:600;cursor:pointer;white-space:nowrap;transition:.15s}
.btn:hover{border-color:#cbd5e1;background:#f8fafc}
.btn.pri{background:var(--brand);border-color:var(--brand);color:#fff;box-shadow:0 4px 14px rgba(91,76,240,.3)}
.btn.pri:hover{background:#4c3de0}
.btn.danger{color:var(--bad);border-color:#fecaca}
.btn.ghost{border-color:transparent;background:transparent}
.btn.sm{padding:5px 10px;font-size:12.5px;border-radius:8px}
.btn:disabled{opacity:.55;cursor:not-allowed}
label.f{display:block;font-weight:600;font-size:12.5px;color:var(--ink-2);margin-bottom:6px}
.help{font-size:12px;color:var(--muted);margin-top:5px}
.in,select.in,textarea.in{width:100%;border:1px solid var(--line);background:#fff;border-radius:10px;padding:9px 12px;outline:none;transition:.15s}
.in:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-soft)}
textarea.in{resize:vertical;min-height:90px}
.field{margin-bottom:16px}
.chk{display:inline-flex;align-items:center;gap:7px;padding:6px 10px;border:1px solid var(--line);border-radius:999px;cursor:pointer;font-size:12.5px;background:#fff;user-select:none}
.chk input{accent-color:var(--brand)}
.chk.on{border-color:var(--brand);background:var(--brand-soft);color:#3b2fc4}
.switch{position:relative;width:38px;height:22px;flex:none}
.switch input{opacity:0;width:0;height:0}
.switch span{position:absolute;inset:0;background:#cbd5e1;border-radius:99px;cursor:pointer;transition:.2s}
.switch span:before{content:"";position:absolute;width:16px;height:16px;left:3px;top:3px;background:#fff;border-radius:50%;transition:.2s;box-shadow:0 1px 3px rgba(0,0,0,.2)}
.switch input:checked+span{background:var(--brand)}
.switch input:checked+span:before{transform:translateX(16px)}
.seg{display:inline-flex;background:var(--line-2);border-radius:10px;padding:3px}
.seg button{border:0;background:transparent;padding:6px 12px;border-radius:8px;font-weight:600;cursor:pointer;color:var(--muted)}
.seg button.on{background:#fff;color:var(--ink);box-shadow:0 1px 3px rgba(0,0,0,.08)}

/* table */
.tbl{width:100%;border-collapse:collapse}
.tbl th{text-align:left;font-size:11.5px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:600;padding:10px 14px;border-bottom:1px solid var(--line);background:#fafbfd;position:sticky;top:0}
.tbl td{padding:12px 14px;border-bottom:1px solid var(--line-2);vertical-align:middle}
.tbl tr.click{cursor:pointer} .tbl tr.click:hover td{background:#fafaff}
.tbl-wrap{overflow:auto}
.badge{display:inline-flex;align-items:center;gap:5px;padding:2px 9px;border-radius:999px;font-size:11.5px;font-weight:600;background:var(--line-2);color:var(--ink-2);white-space:nowrap}
.b-new{background:var(--info-soft);color:#075985} .b-contacted{background:var(--warn-soft);color:#92400e} .b-qualified{background:var(--brand-soft);color:#3b2fc4}
.b-won{background:var(--ok-soft);color:#065f46} .b-lost{background:var(--bad-soft);color:#991b1b}
.b-bot{background:var(--brand-soft);color:#3b2fc4} .b-human{background:var(--warn-soft);color:#92400e} .b-closed{background:var(--line-2);color:var(--muted)}
.b-requested{background:var(--warn-soft);color:#92400e} .b-confirmed{background:var(--ok-soft);color:#065f46} .b-done{background:var(--line-2)} .b-cancelled{background:var(--bad-soft);color:#991b1b}
.score{display:inline-grid;place-items:center;width:34px;height:24px;border-radius:7px;font-weight:700;font-size:12px}
.empty{padding:48px 20px;text-align:center;color:var(--muted)}
.empty .big{font-size:36px;margin-bottom:8px}

/* charts */
.chart{width:100%;height:220px}
.hbar{display:grid;grid-template-columns:110px 1fr 40px;gap:10px;align-items:center;margin:8px 0;font-size:13px}
.hbar .t{height:10px;background:var(--line-2);border-radius:99px;overflow:hidden}
.hbar .t i{display:block;height:100%;border-radius:99px;background:linear-gradient(90deg,var(--brand),#22d3ee)}
.legend{display:flex;gap:14px;font-size:12px;color:var(--muted)} .legend i{display:inline-block;width:10px;height:10px;border-radius:3px;margin-right:5px;vertical-align:-1px}

/* inbox */
.inbox{display:grid;grid-template-columns:320px 1fr 300px;height:calc(100vh - 64px - 48px);min-height:520px}
.inbox>div{min-height:0}
.conv-list{border-right:1px solid var(--line);overflow:auto}
.conv-item{padding:12px 14px;border-bottom:1px solid var(--line-2);cursor:pointer;display:grid;gap:3px}
.conv-item:hover{background:#fafaff} .conv-item.on{background:var(--brand-soft)}
.conv-item .nm{font-weight:600;display:flex;gap:6px;align-items:center}
.conv-item .lm{color:var(--muted);font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.thread{display:flex;flex-direction:column;min-width:0}
.thread-msgs{flex:1;overflow:auto;padding:20px;background:linear-gradient(#fafbff,#f5f7fb);display:flex;flex-direction:column;gap:10px}
.msg{max-width:72%;padding:10px 14px;border-radius:14px;white-space:pre-wrap;word-wrap:break-word;line-height:1.5}
.msg.visitor{align-self:flex-start;background:#fff;border:1px solid var(--line);border-bottom-left-radius:4px}
.msg.bot{align-self:flex-end;background:var(--brand);color:#fff;border-bottom-right-radius:4px}
.msg.agent{align-self:flex-end;background:#0f766e;color:#fff;border-bottom-right-radius:4px}
.msg.system{align-self:center;background:transparent;color:var(--muted);font-size:12px;padding:2px}
.msg .meta{font-size:11px;opacity:.7;margin-top:4px;white-space:normal}
.msg .tools{display:flex;gap:4px;flex-wrap:wrap;margin-top:6px}
.msg .tools span{font-size:10.5px;background:rgba(255,255,255,.18);padding:1px 7px;border-radius:99px}
.composer{border-top:1px solid var(--line);padding:12px;display:flex;gap:10px;background:#fff}
.composer textarea{flex:1;min-height:44px;max-height:140px}
.side-panel{border-left:1px solid var(--line);overflow:auto;padding:16px}
.kv{display:grid;grid-template-columns:96px 1fr;gap:6px 10px;font-size:13px} .kv dt{color:var(--muted)} .kv dd{margin:0;word-break:break-word}
@media (max-width:1200px){.inbox{grid-template-columns:280px 1fr}.inbox .side-panel{display:none}}
@media (max-width:760px){.inbox{grid-template-columns:1fr;height:auto}.inbox .conv-list{max-height:260px}.thread-msgs{min-height:380px}}

/* studio */
.studio{display:grid;grid-template-columns:minmax(0,1fr) 380px;gap:20px;align-items:start}
@media (max-width:1100px){.studio{grid-template-columns:1fr}}
.preview{position:sticky;top:84px}
.phone{border-radius:22px;overflow:hidden;border:1px solid var(--line);background:#fff;box-shadow:0 20px 50px rgba(15,23,42,.14)}
.phone .ph{padding:16px;color:#fff;display:flex;gap:10px;align-items:center}
.phone .ph .av{width:38px;height:38px;border-radius:50%;background:rgba(255,255,255,.22);display:grid;place-items:center;font-size:20px}
.phone .pb{padding:14px;background:#f8fafc;min-height:280px;display:flex;flex-direction:column;gap:8px}
.phone .bub{background:#fff;border:1px solid var(--line);padding:10px 12px;border-radius:14px;border-top-left-radius:4px;max-width:88%;white-space:pre-wrap}
.phone .chips{display:flex;flex-wrap:wrap;gap:6px}
.phone .chips span{border:1px solid;padding:5px 10px;border-radius:99px;font-size:12px;background:#fff}
.lf-row{display:grid;grid-template-columns:1fr 1.6fr auto auto;gap:8px;align-items:center;margin-bottom:8px}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:18px;overflow:auto}
.tabs button{border:0;background:none;padding:10px 14px;font-weight:600;color:var(--muted);cursor:pointer;border-bottom:2px solid transparent;white-space:nowrap}
.tabs button.on{color:var(--brand);border-color:var(--brand)}

/* misc */
.code{background:#0b1020;color:#d6dcf5;border-radius:12px;padding:14px 16px;font-family:ui-monospace,Menlo,Consolas,monospace;font-size:12.5px;white-space:pre-wrap;word-break:break-all;position:relative}
.code .copy{position:absolute;top:8px;right:8px}
.notice{border-radius:12px;padding:12px 14px;display:flex;gap:10px;align-items:flex-start;font-size:13px}
.notice.warn{background:var(--warn-soft);color:#78350f} .notice.info{background:var(--info-soft);color:#0c4a6e} .notice.ok{background:var(--ok-soft);color:#064e3b}
.toast{position:fixed;bottom:22px;left:50%;transform:translateX(-50%);background:#0f172a;color:#fff;padding:10px 18px;border-radius:12px;font-weight:500;z-index:100;box-shadow:0 10px 30px rgba(0,0,0,.25);animation:pop .2s}
.toast.err{background:var(--bad)}
@keyframes pop{from{opacity:0;transform:translate(-50%,10px)}}
.modal-bg{position:fixed;inset:0;background:rgba(15,23,42,.45);display:grid;place-items:center;z-index:50;padding:16px;animation:fade .15s}
@keyframes fade{from{opacity:0}}
.modal{background:#fff;border-radius:18px;width:min(620px,100%);max-height:90vh;overflow:auto;box-shadow:0 30px 80px rgba(0,0,0,.3)}
.modal .card-h{position:sticky;top:0;background:#fff;z-index:1}
.drawer{position:fixed;top:0;right:0;bottom:0;width:min(480px,100%);background:#fff;z-index:40;box-shadow:-20px 0 60px rgba(0,0,0,.15);overflow:auto;animation:slide .2s}
@keyframes slide{from{transform:translateX(30px);opacity:0}}
.check-item{display:flex;gap:12px;align-items:center;padding:10px 0;border-bottom:1px dashed var(--line)}
.check-item:last-child{border:0}
.check-item .dot{width:24px;height:24px;border-radius:50%;display:grid;place-items:center;font-size:12px;font-weight:700;border:2px solid var(--line);flex:none}
.check-item.done .dot{background:var(--ok);border-color:var(--ok);color:#fff}
.client-card{padding:18px;display:flex;flex-direction:column;gap:12px}
.client-card .hd{display:flex;gap:12px;align-items:center}
.client-card .av{width:44px;height:44px;border-radius:12px;display:grid;place-items:center;font-size:22px}
.stat3{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;text-align:center}
.stat3 b{display:block;font-size:18px} .stat3 span{font-size:11px;color:var(--muted)}
.spin{width:16px;height:16px;border:2px solid currentColor;border-right-color:transparent;border-radius:50%;animation:sp .7s linear infinite;display:inline-block}
@keyframes sp{to{transform:rotate(360deg)}}
.md p{margin:0 0 6px} .md p:last-child{margin:0} .md ul{margin:4px 0;padding-left:18px}

/* login */
.login{min-height:100vh;display:grid;grid-template-columns:1.1fr 1fr}
.login .art{background:radial-gradient(1200px 600px at 10% 10%,#2a1f8f 0%,transparent 60%),radial-gradient(800px 500px at 90% 90%,#0e7490 0%,transparent 60%),#0b1020;color:#fff;padding:56px;display:flex;flex-direction:column;justify-content:space-between}
.login .art h2{font-size:42px;line-height:1.1;letter-spacing:-.03em;max-width:520px}
.login .art p{color:#b9c0dc;font-size:16px;max-width:480px}
.login .feat{display:grid;grid-template-columns:1fr 1fr;gap:12px;max-width:540px}
.login .feat div{background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.1);border-radius:14px;padding:14px;font-size:13px;color:#dfe3f5}
.login .feat b{display:block;color:#fff;margin-bottom:2px}
.login .form{display:grid;place-items:center;padding:24px}
.login .box{width:min(380px,100%)}
@media (max-width:900px){.login{grid-template-columns:1fr}.login .art{padding:32px 20px}.login .art h2{font-size:30px}}